Privacy Policy
Your privacy is important to us
About RCPOA
RCPOA is a professional association formed by retail charge point operators to collaborate and advance EV charging infrastructure in India. Our platform serves as a private network for operators to manage charging services and share industry insights.
Information We Collect
We collect information to provide better services to our users. This includes:
- Personal identification information (Name, Email, Phone)
- Device and usage information
- Location data for charging station services
- Payment information for charging services
- Vehicle and charging session data
Data Privacy
Your information is handled with care and is only accessible to authorized association personnel for service delivery and support. Other members and external parties cannot view your personal data or charging information.
- Personal data remains private within the association
- Access is limited to admin staff for operational purposes
- No public visibility of charging patterns or personal details
How We Use Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and send related information
- Send technical notices and support messages
- Communicate with you about products, services, and events
- Support association activities and industry development
Aggregated and anonymized data may help us demonstrate industry trends, support business discussions, and present market insights to stakeholders. All such data is processed without personal identifiers.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to your data is strictly controlled and limited to authorized association personnel only.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Know how your data is being used by the association
Third-Party Sharing
We do not sell or share your personal data with third parties. Your information may only be shared with:
- Authorized association staff for operational purposes
- Payment processors for transaction processing
- Government authorities only when legally required
Contact Us
If you have any questions about this Privacy Policy, please use the contact form on our website to send us a message. We will respond according to your inquiry priority level.
Last updated: March 6, 2026